FREQUENTLY ASKED QUESTIONS

 

1. Are you insured and bonded? 
Our insurance is among the best available. We're not "just" bonded, but have liability, crime and workman's compensation coverage. Your home and our employees are included in our coverage

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2. Do I need to be home when you clean?
That is your choice. Many of our customers prefer to give us a location of a hidden key or a garage door opener to enter their home.  Alarm systems can either be left off or you can give us entry / exit codes. By far, the most efficient and problem-free way for everyone is for you to give us a key and alarm codes.

3. How many people will clean my home?
We work as single cleaners.  Our goal is for you to develop a relationship with your personal cleaner. 

4. Do I always get the same cleaner every time?
Yes as long as the schedule allows. 

5. Are cleaners trained and supervised?
Employees are trained by Bev personally before they're permitted to enter your home. Training continues as we learn about new products / methods and to reinforce prior training.

6. When do I pay for your services? 
Payment is due at time of service. You may pay by cash, personal check, MasterCard, or Visa.  On regularly scheduled visits, we ask you to leave payment on the kitchen counter. If you prefer to pay by credit card, we'll email you an unpaid invoice with an online payment link.

7. What is the cost to clean my home? 
Fees are based on the size, condition and design of the home. If you would like a quote, please click here to email us your information. If you prefer to speak to us, you may call us at 601-572-0405.  You can also click here to fill out a quick form to receive an online free estimate.

8. What areas does Bev's Cleaning Service clean in?
Jackson MS Metro Area (Brandon, Ridgeland, Flowood, Madison, Canton, Byram, & Canton).